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Shipping

The packages will be sent by the courier company MRW and the shipping costs will be added to the total cost of the order. The estimated delivery times are as follows:

  • Shipping to mainland Spain and Portugal: cost €6.90 and delivery time of 1 week
  • Shipping to the Balearic Islands: cost €12.50 and estimated delivery time 1 week
  • Shipping to the Canary Islands: cost 14 euros for Gran Canaria and Tenerife and 15 for the rest. Delivery time: two weeks.
  • Shipping to Ceuta costs 22 euros and to Melilla, 10 euros. Delivery time: two weeks
  • Shipping to European Union countries: cost between 23 and 32 euros (check zones) and estimated delivery time 2 weeks.
  • Shipping to the United States and Canada: 41 euros and delivery time: two weeks
  • Shipping to other countries: cost €60 and delivery time varies

Free shipping: Orders over €90.00 qualify for free shipping. Free shipping will also be offered during certain periods, subject to specific conditions, including minimum purchase amount and delivery location.

We accept Visa, MasterCard, American Express Cards and bank transfer, Paypal and Bizum.

Payment details are entered on a secure page and transferred via SSL.
Once payment has been made, the customer can modify or cancel their order by sending an email to info@larca.es with all the information related to their order and requesting its modification and/or cancellation. However, the Customer always has the right to exercise their right of withdrawal, the conditions of which are described in the Returns Policy section.

L’Arca reserves the right to refuse to execute the order in case of conflict with the customer, and this will continue until the dispute is resolved. In such cases, the customer will be informed by email of the cancellation of their order and will be refunded any amounts they may have paid prior to the cancellation of their order.

Orders will not be delivered to post office boxes, hotels, or other non-permanent addresses. Product delivery dates are approximate, therefore L’Arca will not be liable if for any reason delivery cannot be made on the dates mentioned.

If it proves impossible to deliver the customer’s order due to their absence at the delivery address, the carrier will contact the customer by phone or email to arrange a new delivery date. Where possible, a shipping notice will be left at the Customer’s address.