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Delivery charges are added to the total cost of the order and the estimated delivery charges are included at the end of the sale. Delivery charges and term for the products (unless for the wedding dresses an veils) are:

  • Shipments to mainland Spain and Portugal: cost 6,90 € and delivery time 1 week
  • Shipments to Balearic Islands: cost 12,50 € and estimated delivery time 1 week
  • Shipments to the Canary Islands: cost 14 euros for Gran Canaria and Tenerife and 15 euros for the rest. Delivery time two weeks
  • Shipments to Ceuta 22 euros and Melilla, cost 10 euros. Delivery time two weeks
  • Shipments to European Union countries: cost between 23 and 32 euros (check areas) and estimated delivery time 2 weeks
  • Shipments to the United States and Canada: 41 euros and delivery time: two weeks
  • Shipments to other countries: cost 60 euros and delivery time variable
  • Free shipping costs: In certain periods of time fixed by the company, free shipping costs will be offered according to the conditions established for each moment both in the minimum purchase amount and in the location of purchase and shipping.

L’Arca accepts payment by Visa, Mastercard and American Express Cards. Payment information is entered in a secure page and transmitted by SSL.

After paying, orders can be changed or cancelled by sending an email to [email protected] containing all the order information and requesting the change or cancellation. However, customers may also exercise their right to withdraw from the contract in compliance with the conditions described in the Returns Policy section.

L’Arca reserves the right to withhold the order in case of a dispute with the customer until this is resolved. In such cases, the customer will be informed by email that the order has been cancelled and any amounts paid before cancellation of the order will be reimbursed by L’Arca.

Orders will not be delivered to post office boxes, hotels or other non-permanent addresses. The delivery dates of the Products are approximate, so L’Arca shall have no liability if for any reason the delivery could not be made on the dates mentioned.

If it is impossible to deliver the customer’s order due to the absence of the customer at the place of delivery, the carrier will contact the customer by telephone or email to set a new delivery date. As far as possible, a notice of delivery will be left at the Customer’s address.